How we can help
There are three ways to access our service.
Most enquiries can be dealt with quickly by phone or by email. This will also save you the journey to our bureau and what may be a lengthy wait. Whichever way you choose to contact us, please bear in mind that we do not offer appointments until after your enquiry has been assessed by an adviser in person, by phone or by email.
By Email
Please click on the links below to be taken to our advice pages. You will be given the option to email us via a secure web form. To help us advise you, please give us as much information as possible.
- Benefits - unemployment, rent and council tax, sickness and disability, tax credits, pensions...
- Debt - bankruptcy, IVA, debt management, mortgage and rent arrears, bailiffs...
- Employment - dismissal, redundancy, unpaid wages, contract changes, maternity...
- Housing - eviction, deposits, repairs, finding accommodation, neighbour problems...
- Relationships & Family - divorce, separation, mediation, child maintenance, bereavement...
- Other Problems - faulty goods, poor service, discrimination, education, health, immigration, tax, travel...
Please use this link if you need to
find a solicitor.
By Phone
Our Adviceline telephone number is: 08 444 111 444
We do not employ a call queuing service, so please try again later if your call is not answered.
In Person
Before coming to see us, please consider saving time and travelling costs by phoning or emailing. Most enquiries can be answered without a face to face interview. If you decide to visit us, you do not need an appointment to see an adviser, but please be prepared for what may be a lengthy wait in busy periods.
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Attleborough Citizens Advice Bureau
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The Town Hall
Queens Square
Attleborough
Norfolk
NR17 2AF
Fax: 01953 459920
Opening hours
Drop-in sessions
- Tuesday 10.00 am – 4.00 pm
- Wednesday - Appointments only
- Thursday 10.00 am – 4.00 pm
Facilities
• Wheelchair access to the bureau and interview
rooms
• Interpretation
• Free parking
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Great Yarmouth Citizens Advice Bureau
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2 Stonecutters Way
Gt Yarmouth
Norfolk
NR30 1HF
Fax: 01493 331950
Opening hours
Drop-in sessions:
- Monday – Thursday, 9am – 12 noon
Facilities
• Wheelchair access to the bureau and interview
rooms
• Interpretation
• Hearing loop
• Specialist advice services to help with debt,
employment and workplace discrimination
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Wymondham Citizens Advice Bureau
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6 Griffin Court
Off Market Street
Wymondham
Norfolk
NR18 0GU
Fax: 01953 713620
Opening hours
Drop-in sessions:
- Monday 9.30 am – 3.30 pm
- Wednesday 9.30 am – 6.30 pm
- Friday 10.00 am – 3.00 pm
Facilities
- Wheelchair access to the bureau and interview rooms
- Interpretation
- Hearing loop