Aims and principles

The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

The service aims:

• To provide the advice people need for the problems they face
• To improve the policies and practices that affect people’s lives

As a member of Citizens Advice, the service provided by the Yare Valley & District CAB fully complies with these aims.